Ll89 Privacy Policy — How Your Information Is Protected

01Introduction & Scope

Ll89 (referred to as "we", "the platform", or "the company") takes your privacy seriously. This Privacy Policy explains what information ll89 collects, why it is collected, how it is stored, and under what circumstances it may be shared.

This policy applies when you:

• You use the ll89 website or app.
• Create an account or log in.
• Play any game or place a bet.
• Make a deposit or withdrawal.
• Contact our support team.
• Claim a promotional offer or bonus.

Ll89 complies with international data protection standards for users in Bangladesh. Our Privacy Policy is reviewed and updated regularly to maintain the latest security standards.

02Types of Data Collected

Ll89 collects the following types of information to provide its services. We only collect what is necessary — nothing more.

03How We Collect Your Data

Ll89 collects your information through several methods. Each is transparent and carried out with your consent.

04Purpose of Data Use

Ll89 collects your information only for specific, legitimate purposes. It is never used for anything beyond those purposes without your consent.

• Account Management: To support registration, login, KYC verification, and account security.
• Payment Processing: Financial information is required to process deposits and withdrawals.
• Fraud Prevention: Data is analyzed to detect unusual or suspicious activity.
• Personalized Experience: To recommend games and offers tailored to your preferences.
• Promotional Communications: To inform you about bonuses, offers, and updates (with your consent).
• Legal Compliance: To meet regulatory authority requirements.
• Service Improvement: Data analysis to improve user experience.
• Support: To understand the context needed to resolve your issue.

05Data Sharing Policy

Ll89 never sells your personal information. However, limited data sharing may be necessary in certain circumstances, which are outlined below:

• Payment Providers: Financial information required to process transactions with Mobile Pay, Nagad, Rocket, and banks is shared with the respective providers.
• Law Enforcement Agencies: We may be required by law to disclose information in response to a court order or government investigation.
• Security Partners: Limited information may be shared with fraud detection services.
• Technology Partners: With hosting and cloud service providers — always under strict confidentiality agreements.

06Data Retention Period

Ll89 does not retain your data longer than necessary. Retention periods are defined separately for each type of information:

• Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: Minimum 7 years (in accordance with international financial regulations).
• Gaming History: Indefinitely while the account is active; 2 years after closure.
• Support Conversations: 3 years from the date of last contact.
• Cookie Data: Depending on the cookie type, data is retained until the end of the session or for a maximum of 12 months.

Once the retention period expires, data is securely deleted or anonymized.

07Cookies & Tracking Technologies

The ll89 website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect certain features on the site.

08Your Rights

As an ll89 user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

09Child Protection Policy

Ll89 is strictly prohibited for anyone under 18. We never knowingly collect information from minors.

• Age is verified at registration — accounts cannot be created if the information provided indicates the user is under 18.
• If we become aware that information from a minor has been collected, it will be deleted immediately.
• Parents may raise concerns about the collection of their child's information — we will take immediate action.
• If an underage account is identified, all associated data will be deleted and the account permanently closed.

10Security Measures

Ll89 uses the latest industry-standard security technologies to protect your data. Our security infrastructure is regularly audited by independent third parties.

11Changes to the Privacy Policy

Ll89 may update this Privacy Policy due to business needs or legal changes. We will notify you of any updates.

• For significant changes, notice will be given via email and on-site — at least 7 days in advance.
• Minor updates will be communicated solely by changing the updated date at the top of the page.
• Continued use of ll89 after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request account closure and receive a full refund of any remaining balance.
• Contact our support team if you would like a copy of a previous version of this policy.

12Contact & Complaints

For any privacy-related questions, requests, or complaints, please reach out through the channels below. We are always ready to respond promptly and with care.